Contact Us
We’re available 24x7x365 for all support requests.
sales@bullfrog.net
Phone
+1 (248) 247-7200
TICKET
Support Portal
Address
901 Tower Dr. #305, Troy, MI 48098
F.A.Q.
Frequently Asked Questions
Can I keep my phone numbers?
Yes. As part of on-boarding, we transfer or “port” all of your phone numbers to our system from your previous provider. We handle all of the paperwork for you.
Do I need a desk phone?
No. You have the option to use a desk phone, pc, mac, tablet, mobile phone, or all of them. More and more customers are choosing to go mobile.
Do I keep my phone lines?
No. Your phone lines are no longer needed because your voice traffic is now routed over your Internet connection. You can cancel them.
What happens when my Internet is down?
Your calls automatically get routed to a cell phone, another location, or to a voicemail box. This feature is called “business continuity”.
Can we use our current phones?
Yes. In many cases, you can. We support a variety of Cisco, Polycom, Yealink, and Astra phone models.
How long does it take to get setup?
Can we keep our fax machine?
Can we transfer calls between offices?
Can I run a report on calls?
How many calls can we make?
Satisfaction Guaranteed
24/7 Award Winning Support
We're here to support you 24/7/365 for anything you need. You can give us a call, email, or enter a ticket.
30 Day Money Back Guarantee
If for any reason you're not delighted with our service, we'll be happy to give you a refund, no questions asked.